La Cantina is a restaurant based in Jersey.
We are committed to protecting the privacy of our website visitors and customers and using your personal data fairly and transparently in accordance with all applicable data protection regulations.
This Privacy Policy explains the types of personal information we collect, how we use that information, who we share it with, how we protect that information, and your legal rights in relation to your information. We are committed to abiding by this Privacy Policy, as well as the requirements of applicable laws including Data Protection (Jersey) Law, Data Protection Authority (Jersey) Law, EU and UK GDPR, in the operation of our business. Please read this policy carefully as it explains our views and practices regarding your personal information and how it is handled.
This policy applies to data which is collected via our website, restaurant booking systems, email communication, any use of our mobile App, over the telephone, as a result of accessing a data network maintained by us, via contact on social media, via personal interaction with employees or agents of La Cantina Ltd, or by any other means. The information which is collected will be the responsibility of La Cantina Ltd, who will act as Data Controller in relation to this data.
Our JOIC registration number is 101705.
If you have any questions, complaints or other enquiries about this privacy policy and our use of your Personal Data, please contact us at hello@lacantina.restaurant
We can also be reached at: La Cantina, 7 – 8 Pierson Road, St. Helier, Jersey JE2 3PD
You have the right to make a complaint at any time to the Jersey Office of the Information Commissioner (“JOIC”), the Jersey supervisory authority for data protection issues (www.jerseyoic.org).
We would, however, appreciate you giving us the chance to deal with your concerns before you approach the JOIC so please contact us in the first instance.
We reserve the right to amend or modify this Privacy Policy at any time and in response to changes in applicable law. If we change our policy, we will post the changes on this page and may place notices on other pages of our website, so that you are aware of any amendments.
It is important that the Personal Data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
This section tells you what personal information we may collect when you use our products and services, and what other personal information we may receive from other sources.
In this Privacy Policy, personal information refers to the types of personal information that may be collected and used, including:
information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation);
any other information that you choose to send to us, including your name and address, email address, and telephone number (landline and/or mobile);
we may use Location Based Services (LBS) to understand traffic patterns in venues. The location data we capture helps us to understand venues, such as how long customers stand in line and how they generally move around an area, enhancing operational efficiency and improving user experience. If you would like to find out more about the data we collect through Mobile Location Analytics MLA, take a look at our solution providers location analytics policy, alternatively you can opt out of location analytics.
details of your interactions with us whether electronic or in person and whether direct or via third party applications such as social media and review websites.
Personal information collected by us will be used by La Cantina Ltd and/ or persons acting on our behalf for our legitimate business interests including (but not limited to):
to send statements and invoices to you, and collect payments from you;
to send you general (non-marketing) commercial communications, for example keeping you up to date with changes in our business;
to send you email notifications and other information which you have specifically requested, for example in response to queries;
direct marketing of products, services, promotions, and events, but with the proviso that use of data for such direct marketing purposes will not be undertaken other than with your explicit consent, and having given you the option to opt-out of such communications at any time;
to ensure the protection of the interests and reputation of La Cantina Ltd, including assessing and responding to customer feedback and complaints;
to manage your commercial dealings with La Cantina Ltd, whether in respect of restaurant bookings, use by you of our services and goods purchased by you, or otherwise;
to comply with our legal, tax and regulatory obligations;
to ensure the security and access of our physical premises, websites, platforms and other applications
other purposes reasonably ancillary to the above.
We may disclose information about you to our employees and third party data processors (such as our IT systems providers) insofar as reasonably necessary for the purposes as set out in this privacy policy.
In addition, we may disclose your personal information:
to the extent that we are required to do so by law;
in connection with any legal proceedings or prospective legal proceedings;
in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
Photos, videos or recordings may be taken at our premises, which may feature customers and staff. Where we have taken photos, videos and recordings at our premises that feature you, to the extent permitted by applicable data protection laws, those photos and videos (and presentations if used) may be used for promotional or, where applicable, commercial purposes. You have the right to withdraw your consent at any time. This will not affect the lawfulness of any processing carried out by La Cantina Ltd before you withdraw your consent.
Our website uses cookies. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.
A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We may use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to: keep track of you whilst you navigate the website; and we will use the persistent cookies to: enable our website to recognise you when you visit.
Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.
We may use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available here.
Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites.
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
Any third parties we engage to process your personal information are obliged to respect the security of your data.
Transmission of information over the internet can be insecure, and although we employ measures to protect your information from unauthorised access we cannot always guarantee the security of information sent over the internet. Data may be processed, accessed, or stored in a country or territory outside your home country. If we transfer your data to a jurisdiction which does not offer the same level of protection of personal data as may be enjoyed in your home territory we will ensure that your data is appropriately protected.
We will retain your personal data for as long as is necessary to fulfil the purpose for which it was collected. Once those purposes are complete, we may then have legal or regulatory obligations to fulfil in connection with data retention.
We use a variety of technological and operational security measures to protect your information against any unauthorised access to, unlawful use of, and modification and destruction of any personal data we store.
Your rights in relation to your personal data include, but are not limited to, the following.
You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address). We may withhold such personal information to the extent permitted by law. We also reserve the right to charge a reasonable fee, or refuse to act on the request, where requests are manifestly vexatious, unfounded or excessive.
In certain circumstances you may also have the right to ask us to erase your personal data or restrict its processing.
Where we process your data for our legitimate interests, you have the right to object to such processing. You may also instruct us not to process your personal information for direct marketing purposes by email at any time. Please bear in mind that if you object to processing or withdraw your consent, this may affect our ability to deliver services to you.
You have the right to have any inaccurate personal data we hold about you rectified.
If you wish to exercise any of the rights set out above, please contact us by email or at the address given above.
To keep up with changing legislation, best practice and changes in how we process personal information, we may revise this Privacy Policy at any time without notice by posting a revised version on this website. To stay up to date on any changes, check back periodically.
This Privacy Policy was last updated on 26/09/2024.